FAQS

I am a Licensed Professional Counselor (LPC) serving clients in both Texas and Missouri. I provide secure, virtual therapy sessions for adult clients throughout both states, and I also offer in-person appointments at my St. Louis office, located at 4500 Swan Ave, St. Louis, MO 63110.

Whether you prefer to meet in person in St. Louis or connect online from cities like Austin, Dallas, or elsewhere in Missouri or Texas, I am committed to offering personalized, trauma-informed care in the format that best supports your needs. All virtual sessions are conducted through a secure, HIPAA-compliant video platform.

Please note that I am only able to see clients who are physically located in Texas or Missouri at the time of each session, in accordance with state licensing regulations.

Online therapy, also known as telehealth or virtual counseling, allows you to meet with me through a secure, HIPAA-compliant video platform from the comfort and privacy of your own home. Sessions are similar to in-person therapy in structure and effectiveness but take place over video using a computer, tablet, or smartphone.

Before your first session, you'll receive a secure link via email—no downloads or complicated setup required. At your scheduled time, you simply click the link to join the session.

Online therapy can be especially helpful for those with busy schedules, limited access to in-person care, or who feel more comfortable opening up from their own familiar environment. Whether you're located in Texas or Missouri, as long as you're physically in either state at the time of our sessions, we can work together virtually.

My standard rate for private pay is $150 for a 45-minute session.

Payment is due at the time of service and can be made securely through the client portal. If needed, I can provide a superbill that you may submit to your insurance for possible out-of-network reimbursement.

If you have any questions about rates, payment options, or how to request reimbursement from your insurance, I’m happy to help guide you through the process.

Yes, I accept insurance through my partnership with Alma. I am in-network with several major insurance providers, including:

• Aetna

• Cigna

• UnitedHealthcare (UHC)

• Optum

• Oscar Health

• Oxford Health Plans

• UMR

• Meritain Health

• Harvard Pilgrim

If you have coverage with one of these providers, I can verify your benefits and help you understand your out-of-pocket costs before we begin.

For clients with other insurance plans, I can provide a superbill upon request, which you may submit to your insurance company for potential out-of-network reimbursement.

If you have any questions about insurance coverage or payment options, please feel free to reach out.

Your first appointment is an important time for us to get to know each other and begin building a strong foundation for our work together. Here’s what you can expect:

• Rapport Building: We’ll start by creating a safe, supportive space where you feel heard, respected, and comfortable sharing at your own pace.

• Confidentiality: We’ll go over the limits of confidentiality so you fully understand your privacy rights, as well as the rare situations where disclosure may be legally or ethically required (e.g., safety concerns).

• History Taking: I’ll ask questions to better understand your personal history, current challenges, and what brings you to therapy. This may include emotional, relational, spiritual, and mental health background.

• Goal Setting: Together, we’ll identify your goals for therapy—what you hope to gain or change—and discuss the approach that may best support your growth and healing.

• Next Steps: We’ll discuss a plan moving forward, including session frequency and whether you’d like to integrate faith or other specific focuses into your therapy.

Above all, the first session is about creating connection, understanding your needs, and ensuring you feel safe and supported as we begin this journey.

The length of therapy varies for each person and depends on several factors, including your goals, the nature of the issues you're working through, and how consistently you're able to engage in the process.

Some clients come to therapy for short-term support around a specific concern, while others choose to engage in longer-term therapy to work through deeper patterns, trauma, or ongoing personal growth.

As a therapist, I support both short- and long-term work, and I take a collaborative approach—regularly checking in with you about your progress and adjusting our plan as needed. You’re always in control of your therapy journey, and we’ll move at a pace that feels right for you.

Ultimately, therapy is not one-size-fits-all. Whether you stay for a few months or several years, the goal is to help you feel supported, empowered, and equipped for lasting change.

You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.

Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.

• You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services.

• If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.

• If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.

• Make sure to save a copy or picture of your Good Faith Estimate and the bill.

For questions or more information about your right to a Good Faith Estimate, visit

www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-

800-985-3059.

PRIVACY ACT STATEMENT: CMS is authorized to collect the information on this form and any supporting documentation under section 2799B-7 of the Public Health Service Act, as added by section 112 of the No Surprises Act, title I of Division BB of the Consolidated Appropriations Act, 2021 (Pub. L. 116-260). We need the information on the form to process your request to initiate a payment dispute, verify the eligibility of your dispute for the PPDR process, and to determine whether any conflict of interest exists with the independent dispute resolution entity selected to decide your dispute. The information may also be used to: (1) support a decision on your dispute; (2) support the ongoing operation and oversight of the PPDR program; (3) evaluate selected IDR entity’s compliance with program rules. Providing the requested information is voluntary. But failing to provide it may delay or prevent processing of your dispute, or it could cause your dispute to be decided in favor of the provider or facility.